The Dr. is good. He's funny and nice too, but very straight about health concerns. His nurse is also very nice.
It would have been a straight 5 stars but his receptionist was rude to me. My new medical cards had not come in yet and I had the flu. Sick and all I had to tell her to contact my insurance company so they could send her a digital copy of my medical card. They did. The Dr was apologetic but I no longer go there.
Dr. Lam is good but the staff are not friendly and they make so much mistakes. The taller lady Tess will blame my family for her mistakes. She messed up my Papa's prescription to where we couldn't refund it from the pharmacy so that was a wasted $60. Also when we turned in a form required by Medicaid she told me she never got it even though we witnessed my Aunty drop it off to Tess specifically. Luckily we had made copies prior to turning it in because it was important documents. Just today my Papa had made an appointment and Tess confirmed on Monday that his appointment is today at 12pm. As we waited, Tess came out and asked why were we here when his appointment was actually for 2:30pm. So my 90 year old Papa with swollen feet had to deal with getting ready and walking on his sore feet twice today. It's 3pm now and his 2:30 appointment hasn't started yet.
Wahiawa Family Practice Clinic Lam Jason Md is a US Doctor based in Wahiawa, Hawaii. Wahiawa Family Practice Clinic Lam Jason Md is located at 302 California Ave # 103, Wahiawa, HI 96786, USA.
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