I took my husband military uniform in to get a new rank put on. The old Caucasian man who was running the dry cleaning side was super rude, and treated me like I was stupid...he later got a earful from my husband. We also took in my husband slacks to get altered and dry clean, they didn't bother to give a receipt. When we went back to pick it up, they weren't going to give it back us because we didn't have a receipt...we told them we didn't get one, comes to find out they had our copy with theirs...
Good honest veteran owned small business
I am APPALLED at this business. I sent in 4 shiny pairs of Levi's 501-shrink-to-fit jeans. They are supposed to get dry cleaned so they don't shrink or lose their shine. When I got them back from Albert's they were faded and shrank 3 inches on the waist and length. Anne (the owner) said I had them tailored and that's why they were that small and refused to compensate me for my pants. WHY WOULD I HAVE PANTS TAILORED THAT ALREADY FIT ME?! One of the co-workers told me that if they were washed, it was done in cold water. There shouldn't even be an if when I asked for dry cleaning only.
BEWARE MILITARY! Back in July or August I took my ASU's to them and they ruined my slacks. They looked like they had been dried on a high temperature because they were crusted in some areas. The owner denied any wrong doing. I figured it was an isolated incident, but now that I read that other review about that person's jeans I decided to share my nightmare.
Albert S Dry Cleaners Inc is a US Laundry based in Wahiawa, Hawaii. Albert S Dry Cleaners Inc is located at 90 S Kamehameha Hwy, Wahiawa, HI 96786, USA.
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